Atlanta, Georgia – August 13, 2018 – Today’s customers want answers instantly, and AmeriSave Mortgage Corporation, NMLS ID #1168, understands the importance of being readily available to answer their questions.
Through a partnership with botsplash, an innovative digital messaging platform, AmeriSave is now able to connect their loan originators to consumers utilizing botsplash’s centralized messaging hub to engage with prospective customers via chat, text or Facebook. Custom integrations with AmeriSave’s proprietary systems enables a seamless process. This allows loan originators the ability to engage with customers across multiple messaging platforms with ease and convenience.
Not only does this technology simplify communication for loan originators, but it reaches customers when and where they want to be reached. “We strive for customer centric innovation and forward thinking outreach. We aspire to communicate with our customers in any medium of their choice,” states Mike Berte, President of AmeriSave.
“AmeriSave has robust in-house proprietary systems managed by an innovative and agile team. This facilitated a quick and smooth integration of our platform into their ecosystem. AmeriSave understands the importance of digital engagement, and through this partnership we are thrilled to offer a platform for loan originators and customers to interact with convenience,” said Aru Anavekar, CEO, botsplash.
“Botsplash’s intuitive messaging platform empowers our sales and operations teams. Applicants on 16 percent of our recently originated loans communicated through this platform at various stages of the mortgage process,” said Magesh Sarma, Chief Strategy Officer of AmeriSave.