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Live Customer Satisfaction Survey
Read what customers say about our level of service.
Posted: 07/08/09 6:46 PM
The courtesy which everyone showed when talking and corresponding with me. The speed of the transaction with great also.
Posted: 07/08/09 3:06 PM
Wow what a lot of paperwork.....things have sure gotten crazy since the last time we closed on a house. But the staff at Amerisave has been great, they walk you through everything and are prompt in helping you muddle through the documents and items required.
Posted: 07/08/09 2:11 PM
I've received prompt responses and I like being able to submit everything via email and being able to check the status of our application on-line. Everything seems to be moving along smoothly and the process seems very clear.
Posted: 07/08/09 1:19 PM
I receive quick responses from both my Loan Advisor and Processor.
Posted: 07/08/09 8:34 AM
I like the progress sheet, it shows where you are in the application process, what has been completed, items pending and the date. The advisor and processor have been a great help.
Posted: 07/08/09 8:16 AM
Mr. Alaimo is very knowledgeable and very kind. He has explained everything in such detail, and helped me figure out what was best for me and MY situation. I was very pleased with my appraisal, and await closing on our refinance. I have already mentioned to two people that they should call Mr. Alaimo and Amerisave if they want professional customer service, great rates, and reasonable fees.
Posted: 07/08/09 7:26 AM
Hank always kept in contact and walked me thru the process..... . .
Mortgage rates have leveled out in the low to mid 5% range as mixed data on the economy continues to provide some uncertainty towards the recovery or recession debate. Look for mortgage rates to remain in this range for the short term barring any unexpected news.
Mortgage rates seemed to settle into a new range in the last couple of weeks after rising from recent lows. As news of whether the economy is recovering or simply getting less worse dominates the headline mortgage rates have ticked up from mid 4s on a 30YR fixed to the low 5s. This appears to be the new level of mortgage rates for the short term.
Mortgages rates remained volatile last week though ended the week more or less unchanged from the beginning of the week. Towards the end of the week, mortgages regained some momentum which continues early this morning. This week there are record treasury auctions which could cause swings in mortgage rates depending on demand.
