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Customer Surveys

Read what customers say about our level of service.

10/23/2014 by David S.

Everyone was very helpful.

10/23/2014 by Scott and Ellen H.

Fantastic Communication from Start to Finish, the best experience I've ever had dealing with a Mortgage Loan.

10/23/2014 by Ganesh and Vidya K.

It was excellent experience. I am repeat customer for so many years and appreciate all the service. Mike Mccone has been great with superior customer service. Thanks for the timely closures so far.

10/23/2014 by Mark and Sara W.

The process has been quick and easy. The application to upload documents is so easy to use. Got a good rate also.

10/23/2014 by Karen H.

It's been a lot easier & simpler than other refi experiences thus far.

10/22/2014 by Carolyn W.

very knowledgeable & helpful & kind service

10/22/2014 by Michael H.

Daniel Bustos gives lessons in Customer Service. He doesn't have the word "quit" in his vocabulary..... if your loan has a problem he keeps working until he finds the right solution.

10/22/2014 by Christopher Z. and Maria G.

The communication I got from Chrystal Spencer was superb and she made the entire process for me from beginning to end very easy. She definitely went above and beyond.

10/22/2014 by Elizabeth and Juan G.

From the first to the last step of this process everything was done very quick and efficent. Suzanne Dew and Connie Reiten answered all of my questions within 24 hours even with the time differance. Communication was excellant!

10/21/2014 by Cindy and Martin E.

They were the 1st company to respond to my application in a matter of minutes that had a very nice qualified loan assistant on the phone taking all my information and they went over and above to resolve some situations that needed to be taken care of. The quickness of getting a response to my questions and the professional way that everything has been handled so far.

10/21/2014 by Derek and Tracy C.

Very quick to respond to questions, great rate, highly recommend using Amerisave

10/21/2014 by Alan D.

Both my Loan and Processing officers are very helpful in answering all of my questions and prompt.
I would recommend the service to all of my friends.

10/21/2014 by Gregory W.

MARVELOUS1 Great service from Sean and Lynette. Got my loan to refinance home and money to pay off debts quite quickly. They were most efficient, helpful, and friendly, as well as personable.

10/21/2014 by Sheri L.

Phyllis Mims was our Processor and Sharon Keating was our loan officer, and they made the experience great. They were quick to answer our questions, walked us through the process, and helped move things along quickly. Sharon worked to find us the best possible solution given our situation. Phyllis ensured our closing process went as smoothly as possible. I appreciated how almost everything could be completed online as well!

10/21/2014 by Kevin J.

Friendly professional staff. Got everything done in a timely fashion. The online document upload was user friendly.

10/21/2014 by George S.

The precisions of the processing the paper works. But mostly, Your Loan Officers, who are the backbones of your business. When they know how to interact with the clients through their knowledge about the process and make them feel that they are working to provide the best service and benefits for them, then it becomes a sure deal. Mr. Fletcher made us feel that way!! He took his time and patience to explain and answer just about any questions and provided more answer and suggestions without feeling pressured to commit.
Additionally, the technological part, that made it so easy to copy, fill-up, then send it out without having to take a trip to post office and mail it. that is time and gas savings!! Overall, I wish we would have had our first mortgages with Amerisave before But, still content that we are doing business with them now!!!! Would we recommend them to others? Most definitely!!!!!

10/20/2014 by Brenda L.

Irwin Marrero was excellent. Listened, asked good questions patient and professional...

10/20/2014 by Xiaoming and Diana K.

Your rate quote mechanism is very efficient and transparent. Your loan officer is very professional and competent. Sean Park called me in perfect timing when I was just thinking about refinance. He addressed my concerns and helped me locked in a fantastic rate when the opportunity suddenly arrived.
Your automated online underwriting is so efficient that I saw my credit score immediately without any out-of-pocket fee, and I was able to capture the rate package that best suit my needs. All the required documents and signatures that I submitted online got reviewed in a timely fashion. The whole process towards closing is moving along efficently. The closing cost is transparent and attractive. I have had refi'ed with Amerisave a few times as well as with other lenders through local loan officers. Amerisave is the most cost-efficient. It appears that Amerisave is an efficient business. Having a good loan officer helps even more. I have introduce several of my friends using Amerisave in the past.

10/20/2014 by Gregory W.

Both Sean and Lynette were most efficient, helpful, polite, friendly, and quite knowledgeable in their work. Got things done in less than three weeks. I'm most pleased with outcome of their work. Recommend them highly. They were very personable.

Gregory L. Wood, Bartow, Florida

10/20/2014 by Robert and Valerie L.

Fast response to questions and very friendly.

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Today's Mortgage Rates

Loans up to $417,000 Rate* APR* Points*
30 Year Fixed 3.375 3.726 4.087
15 Year Fixed 2.500 3.003 3.296
7 Year ARM 2.250 2.853 4.046
5 Year ARM 1.875 2.778 4.017
3 Year ARM 2.500 2.982 3.460
FHA Rates Rate* APR* Points*
30 Year Fixed 3.250 4.279 -0.042
15 Year Fixed 2.750 3.443 -0.066
Veteran Loan Rates Rate* APR* Points*
30 Year Fixed 3.250 3.399 0.212
15 Year Fixed 2.750 2.996 0.061
USDA Rates Rate* APR* Points*
30 Year Fixed 3.250 3.788 0.575
*Rate/APR/Points for $260K loan,
Massachusetts property, middle credit score 740,
80% LTV, Rates effective 10/23/2014
Click for Terms and Conditions

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This material is not provided by, nor is it approved by the Department of Housing & Urban Development (HUD) or by the Federal Housing Administration (FHA).

AmeriSave Mortgage Corporation, NMLS ID #1168, (; Corporate Office: One Capital City Plaza, 3350 Peachtree Road NE, Suite 1000, Atlanta, GA 30326. Additional licensing information may be found by clicking here on this "Licensing" link. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models. ©2014 AmeriSave Mortgage Corporation.
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